Refund policy

Return & Refund Policy

At Heavenfit.space, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:

  1. Returns can be requested within 7 days of receiving the product.

  2. Items must be unused, undamaged, and in their original packaging.

  3. Products damaged due to misuse or improper handling are not eligible for returns.

  4. To request a return, customers must provide order details and proof such as photos or videos if the item is damaged.

  5. Refunds will be processed after the returned item is inspected and approved.

  6. Refunds may take 5–10 business days to reflect in your original payment method.

  7. Shipping charges are non-refundable unless the wrong or damaged item was delivered.

  8. Certain products may not be eligible for return due to hygiene or safety reasons.

  9. Heavenfit.space reserves the right to reject returns that do not meet our policy conditions.

  10. For any return or refund assistance, please contact our customer support team through the contact page on our website.